{"id":8278,"date":"2019-04-24T15:28:16","date_gmt":"2019-04-24T13:28:16","guid":{"rendered":"https:\/\/sourcing-force.com\/?p=8278"},"modified":"2022-09-03T21:33:05","modified_gmt":"2022-09-03T19:33:05","slug":"your-4-best-practices-to-supplier-evaluation","status":"publish","type":"post","link":"https:\/\/sourcing-force.com\/en\/your-4-best-practices-to-supplier-evaluation\/","title":{"rendered":"Your 4 Best Practices To Supplier Evaluation"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-8279\" src=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/Supplier-performance-Sourcing-Force-1-1024x364.png\" alt=\"\" width=\"1024\" height=\"364\" srcset=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/Supplier-performance-Sourcing-Force-1-1024x364.png 1024w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/Supplier-performance-Sourcing-Force-1-300x107.png 300w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/Supplier-performance-Sourcing-Force-1-768x273.png 768w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/Supplier-performance-Sourcing-Force-1-1080x384.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif;\">A large manufacturing company had very special needs for scoring and reviewing the delivery and quality performance of their key suppliers.<\/span><\/p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif;\">What they wanted to do, and what we established for them through our eProcurement Management software, was as follows:<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">They wanted to identify their top suppliers, based on Spend dollars and cost factors, for material deliveries. They identified approximately 50 suppliers with which they wanted to track specific and consistent data regarding delivery performance, including on time delivery, backorders, material defects, and quality measurements. Specific performance criteria and ratings for these factors were established, as well as the reliable and timely sources of the necessary data, integrated with ongoing Spend dollars. <\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">On a monthly basis, they would run specific reports supplier-by-supplier, and provide those reports to the buyer responsible for each specific supplier. 24 hours later, the supplier performance report would be created and automatically sent via email to the supplier.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">This 24 hour period gave the buyer time to review the information, in preparation for a phone call or discussion from the supplier, as they reviewed their own statistics and ratings.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">The program was immensely successful, as all the components were automated, and key business needs were consistently measured and improved month-to-month.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 18pt;\"><strong>How does this line up with the 4 best practices?<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"font-family: tahoma, arial, helvetica, sans-serif; color: #ff9900;\"><strong>1. Build Suppliers Scoring Around Business Goals<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">A detailed Spend Analysis was done regarding preferred and critical suppliers, and what was important to improve the business performance that needed to be measured and communicated back to the suppliers.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"font-family: tahoma, arial, helvetica, sans-serif; color: #ff9900;\"><strong><b>2. Establish Processes to Evaluate Performance<\/b><\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">Detailed metrics were built around available source data that would drive meaningful ratings.\u00a0 What did it mean to be 1 day late with a shipment? How much on backorder would be harmful to the business? How did that impact a suppliers rating. This needed to be consistent and meaningful to the business.<\/span><\/p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif;\"><a href=\"https:\/\/sourcing-force.com\/en\/how-to-boost-your-procure-to-pay-value\/\"><img decoding=\"async\" class=\"aligncenter wp-image-8052 size-large\" title=\"e procurement sourcing force\" src=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2-1024x311.png\" alt=\"\" width=\"1024\" height=\"311\" srcset=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2-1024x311.png 1024w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2-300x91.png 300w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2-768x234.png 768w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2-1080x328.png 1080w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/White-papers-1-2.png 1210w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"font-family: tahoma, arial, helvetica, sans-serif; color: #ff9900;\"><strong><b>3. Communicate Information to Suppliers and Take Action<\/b><\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">The automatic mailing of the reports to the buyer, and then to the supplier 24 hours later, was a major breakthrough regarding the manpower needed to complete the program.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">Buyers could focus on quality and supplier communications, versus spending hours and days trying to assimilate the data. And reports were automatically generated like clockwork month-by-month, with each Spend refresh for the organization.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3><span style=\"font-family: tahoma, arial, helvetica, sans-serif; color: #ff9900;\"><strong><b>4. Share Information Internally<\/b><\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.17.6&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\">Aligning buyers to manage specific suppliers was a key factor to coordinate the entire program, and provide specific points of contact with the suppliers. All buyers were getting the same reports for their suppliers, and the information for all suppliers was readily available for all buyers. Spend visibility, as well as supplier performance data, were all easily available with the comprehensive Spend management system in place, with monthly data refreshes.<\/span><\/p>\n<p><span style=\"font-size: 14pt; font-family: tahoma, arial, helvetica, sans-serif;\"><b>Improving the Supplier Base with <a href=\"https:\/\/sourcing-force.com\/en\/supplier-performance\">Performance Management<\/a><\/b><\/span><\/p>\n<blockquote>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif; font-size: 14pt;\">All the controls mentioned above were well thought out, and tweaked as months went by to become more and more meaningful. The consistency of the communications, across meaningful performance criteria, greatly improved the supplier performance and quality.<\/span><\/p>\n<\/blockquote>\n<hr \/>\n<p><span style=\"color: #000000; font-family: tahoma, arial, helvetica, sans-serif; font-size: 15pt;\"><a href=\"https:\/\/sourcing-force.com\/en\/procure-to-pay-automation\/\"><strong>See how Sourcing Force helps businesses automate their procurement processes<\/strong><\/a><\/span><\/p>\n<p><span style=\"font-family: tahoma, arial, helvetica, sans-serif;\"><a href=\"https:\/\/sourcing-force.com\/en\/source-to-pay-suite\/\"><img decoding=\"async\" class=\"aligncenter size-large wp-image-8003\" src=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite-1024x186.png\" alt=\"\" width=\"1024\" height=\"186\" srcset=\"https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite-1024x186.png 1024w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite-300x55.png 300w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite-768x140.png 768w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite-1080x196.png 1080w, https:\/\/sourcing-force.com\/wp-content\/uploads\/2019\/04\/e-procurement-suite.png 1210w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A large manufacturing company had very special needs for scoring and reviewing the delivery and quality performance of their key suppliers. What they wanted to do, and what we established for them through our eProcurement Management software, was as follows: They wanted to identify their top suppliers, based on Spend dollars and cost factors, for [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":8279,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[37],"tags":[],"class_list":["post-8278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-supplier-performance"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Your 4 Best Practices To Supplier Evaluation - Sourcing Force<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sourcing-force.com\/en\/your-4-best-practices-to-supplier-evaluation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Your 4 Best Practices To Supplier Evaluation - Sourcing Force\" \/>\n<meta property=\"og:description\" content=\"A large manufacturing company had very special needs for scoring and reviewing the delivery and quality performance of their key suppliers. 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